Audience

Companies of all sizes that need a powerful call center solution

About Voicent Communications

Voicent's cloud solution, Voicent Live, has all the tools you need to achieve peak performance and efficiency - call center tools, predictive dialers, voice broadcasters, text and email tools; built-in CRM, easy workflow and business process automation - all in one flexible, scalable, seamlessly integrated package.

Pricing

Starting Price:
$499 one-time payment
Free Version:
Free Version available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Voicent Communications
Founded: 2001
United States
www.voicent.com

Videos and Screen Captures

Voicent Communications Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Voicent Communications Frequently Asked Questions

Q: What kinds of users and organization types does Voicent Communications work with?
Q: What languages does Voicent Communications support in their product?
Q: What kind of support options does Voicent Communications offer?
Q: What other applications or services does Voicent Communications integrate with?
Q: What type of training does Voicent Communications provide?
Q: How much does Voicent Communications cost?

Voicent Communications Product Features

Auto Dialer

Call Recording Supported
Call Center Management Not Supported
Call Reporting Not Supported
Call Scripting Not Supported
Lead Management Not Supported
Power Dialer Not Supported
Predictive Dialer Not Supported
Preview Dialer Not Supported
Progressive Dialer Not Supported
Surveys Not Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Campaign Management Supported
IVR / Voice Recognition Supported
Outbound Call Center Supported
Real-time Chat Supported
Reporting/Analytics Supported
Call Scripting Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
Manual Dialer Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported