Audience

IT service providers, MSPs, and professional service organizations seeking a unified platform for ITSM, project management, and financial tracking to improve efficiency, profitability, and service delivery quality

About Startly

Startly is an all-in-one IT Service Management (ITSM) and Professional Services platform built by IT professionals for IT professionals. Designed for service delivery organizations, it unifies project management, service desk, asset tracking, and financial management in a single solution. Startly helps teams streamline operations, resolve tickets faster, and monitor profitability—all while maintaining customer satisfaction through real-time SLA tracking and surveys. The platform includes a CMDB, change management, and knowledge base tools that enhance operational visibility and compliance. With measurable results like 80% faster project completion and 85% lower application costs, Startly empowers IT businesses to operate efficiently and profitably. Simple to deploy and easy to scale, Startly is the smarter way to manage IT services end to end.

Pricing

Starting Price:
$15/user/month

Integrations

Ratings/Reviews

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Company Information

Startly Labs
Founded: 2020
United States
www.startly.com

Videos and Screen Captures

Startly Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Startly Frequently Asked Questions

Q: What kinds of users and organization types does Startly work with?
Q: What languages does Startly support in their product?
Q: What kind of support options does Startly offer?
Q: What other applications or services does Startly integrate with?
Q: What type of training does Startly provide?
Q: How much does Startly cost?

Startly Product Features

CMDB

Change Management Not Supported
Performance Management Not Supported
Configuration Management Not Supported
Device Auto Discovery Not Supported
License Management Not Supported
Relationship Mapping Not Supported
IT Asset Management Not Supported
Impact Management Not Supported
Data Visualization Not Supported

Change Management

Audit Trail Not Supported
Approval Workflow Not Supported
Training Management Not Supported
Compliance Management Not Supported
Task Management Not Supported
Prioritization Not Supported
Change Calendar Not Supported
Release Management Not Supported
Change Planning Not Supported
Tracking & Reporting Not Supported
Automated Notifications Not Supported

Help Desk

Live Chat Not Supported
Community Forums Not Supported
Self Service Portal Not Supported
Automated Routing Not Supported
Multiple Brands / Products Not Supported
Knowledge Base Not Supported
Incident Management Not Supported
Ticket Management Not Supported
Alerts / Escalation Not Supported
Known Issue Management Not Supported
Interaction Tracking Not Supported
Document Storage Not Supported
Multi-Channel Communication Not Supported
Service Level Agreement (SLA) Management Not Supported
Network Monitoring Not Supported
Customizable Branding Not Supported
IT Asset Management Not Supported
Real-time Chat Not Supported
Email Integration Not Supported

IT Asset Management

Maintenance Management Not Supported
Requisition Management Not Supported
Configuration Management Not Supported
Compliance Management Not Supported
Depreciation Management Not Supported
IT Service Management Not Supported
Asset Tracking Not Supported
Audit Management Not Supported
Cost Tracking Not Supported
Procurement Management Not Supported
Contract/License Management Not Supported
Inventory Management Not Supported
Supplier Management Not Supported

IT Project Management

Time & Expense Tracking Not Supported
Milestone Tracking Not Supported
Requirements Management Not Supported
Supports Agile Not Supported
Issue Management Not Supported
Percent-Complete Tracking Not Supported
Supports Scrum Not Supported
Portfolio Management Not Supported
Resource Management Not Supported
Task Management Not Supported
Status Tracking Not Supported
Testing / QA Management Not Supported
Bug Tracking Not Supported
Product Roadmapping Not Supported
Prioritization Not Supported

IT Service

Self Service Portal Not Supported
Knowledge Management Not Supported
Ticket Management Not Supported
Service Catalog Not Supported
Release Management Not Supported
Incident Management Not Supported
Service Reporting Not Supported
IT Asset Management Not Supported
Contract Management Not Supported

ITSM

Change Management Not Supported
Problem Management Not Supported
Self Service Portal Not Supported
Configuration Management Not Supported
Dashboard Not Supported
Incident Management Not Supported
Availability Management Not Supported
Contract/License Management Not Supported
Release & Deployment Management Not Supported
Asset Tracking Not Supported
Project Management Not Supported

MSP

Remote Access Not Supported
Live Chat Not Supported
Billing & Invoicing Not Supported
Patch Management Not Supported
Remote Systems Monitoring Not Supported
Dashboard Not Supported
Issue Management Not Supported
Scheduling Not Supported
Backup Management Not Supported
Help Desk Not Supported
Project Management Not Supported
CRM Not Supported
Privileged Access Management (PAM) Not Supported

Resource Management

Drag & Drop Not Supported
Data Visualization Not Supported
Filtered Search Not Supported
Utilization Management Not Supported
Capacity Management Not Supported
Employee Scheduling Not Supported
Skills Tracking Not Supported
Demand Forecasting Not Supported
Resource Allocation Not Supported

Service Desk

Change Management Not Supported
Self Service Portal Not Supported
Procurement Management Not Supported
Remote Control Not Supported
Mobile Access Not Supported
Incident Management Not Supported
SLA Management Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
CMDB Not Supported