Audience
Small businesses
About Phone.com
Voice. Text. Video. Fax. Conferencing. Collaboration.
Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses.
The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.
Other Popular Alternatives & Related Software
net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth.
Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups.
AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed.
Coach AI reviews 100% of interactions to guide agent performance.
uContact gives high-volume teams omnichannel routing and real-time dashboards.
Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results.
Learn more
iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations.
Learn more
Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime.
Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations.
Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay!
Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business.
Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties.
Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.
Learn more
Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box.
With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps.
Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount.
Learn more
Pricing
Starting Price:
$12.74/month
Company Information
Phone.com
Founded: 2007
United States
www.phone.com/small-business-phone-service/
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support
Online
Phone.com Frequently Asked Questions
Phone.com Product Features
Business Phone Systems
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Web Conferencing
Supported
Virtual Call Center
Not Supported
Business VoIP
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Ring Groups
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Encryption
Not Supported
IVR / Voice Recognition
Not Supported
SIP Trunking
Not Supported
Cloud Communication Platform
Audio / Video Conferencing
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Supported
IVR / Voice Recognition
Supported
Call Center
Not Supported
Cloud PBX
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
Softphone
Audio / Video Conferencing
Supported
Call Logging
Supported
Call Recording
Supported
Call Transfer
Supported
Caller Identification
Supported
Chat / Messaging
Supported
Contact Management
Supported
Fax Management
Supported
Telephony
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
IVR / Voice Recognition
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
VoIP
Supported
Voice & Data Integration
Supported
Auto-Dialer
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Unified Communications
Audio / Video Conferencing
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
Calendar Management
Not Supported
File Sharing
Not Supported
Video Conferencing
Electronic Hand Raising
Supported
Mobile Access
Supported
On-Demand Webcasting
Supported
Presentation Streaming
Supported
Presentation Tools
Supported
Private Chat
Supported
Real-Time Chat
Supported
Record & Playback Ability
Supported
Screen Sharing
Supported
Two-Way Audio & Video
Supported
Video Conferencing
Supported
Whiteboard
Supported
Web Conferencing
Electronic Hand Raising
Supported
Mobile Access
Supported
On-Demand Webcasting
Supported
Presentation Streaming
Supported
Presentation Tools
Supported
Private Chat
Supported
Real-Time Chat
Supported
Record & Playback Ability
Supported
Screen Sharing
Supported
Two-Way Audio & Video
Supported
Video Conferencing
Supported
Whiteboard
Supported
Phone.com Additional Categories
Phone.com Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The greatest investment we have ever made" Posted 2021-07-20
Pros: Phone.com services have little to no downtime.
Very easy to use and set up, with excellent client care.
Very easy customization and configuration.Cons: Provisioning new phone tends to be a little complicated; there is no self-help portion to adding new (physical) phones.
Overall: Their new interface for messages, texts, and faxes is fantastic.
Read More...
When we started our company there were only two of us; Phone.com made us appear to be larger than we are; we have been clients for 5years, and do not plan on changing service.
I love the queue and interactive message to set up when calling our number; the virtual phone is a great feature to get calls on the so; the app is fantastic as well! -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Makes my work easy" Posted 2020-12-02
Pros: Good connection and stable network.
Helps to grow my business and connect to other companies.
Conferencing, calling and video calling makes it easy to advance my business.Cons: No cons, it had helped me to grow my business and connect to other companies and customers.
Overall: I have been using it to grow my business and connect to other companies and customers. It make me easy to connect and make calls or video call with good and stable network connection.
Read More...
Now I am able to do fast calling and conference plus collaboration very easily which is good for my business. -
Phone.com is just perfect for me and my growing business. So many of the other VoIP companies didn't want to hear from me until I had 100+ employees. They didn't seem to care that I know nothing about VoIP. I needed help, and they just kept sending me to technical support documents and foreign call centers. Phone.com was just as helpful when I was one person and now that I have over 70 employees.
- Previous
- You're on page 1
- Next
