Qmatic Experience Cloud
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples:
• Better access to service with appointment booking and self check-in
• Reduced wait times and improved communication
• Increased employee productivity and efficiency with advanced staff planning tools
• Continuous improvements thanks to data analysis and customer feedback
The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
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Q Waits Business
Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business. Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence. Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service. Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.
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Autonix
Autonix is a Trackable Dynamic QR Code Generator frontend with a visitor management solution backend. We enable businesses to collect and view visit activity with a powerful dashboard reporting on important KPIs.
Our visitor check-in options via QR Code, Kiosk, or unique web URL lets visitors have choice when checking in. Gain insights and earn trust with an easy-to-use visitor check-in system.
All plans include unlimited trackers and scans. We support all kinds of types of QR Codes, styles, and export as PNG/SVG/EPS for further.
Data is available in dashboard, with your Google Analytics. Visitors exportable as well.
Zapier Integration and API available.
Teams, SSO and more available for enterprise customers.
Custom solutions and functionality capable, just request a demo and lets talk about your unique use case!
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BarbrFlow
BarbrFlow is an AI receptionist and appointment-management service for appointment-based hair and beauty businesses, including hair salons, barbershops, nail salons, beauty salons, make-up artists and tattoo studios. It connects to a business's WhatsApp number and uses configured services, staff schedules, prices and policies to answer routine inquiries, check live availability, and book, reschedule or cancel appointments. The service supports reminders, optional deposits through a connected Mollie or Stripe account, group bookings, waitlists for newly available slots, and consent-based messages to returning clients. A web dashboard provides calendar, customer and team information, with occupancy, revenue and no-show views. Owners and staff can review conversations and take over when a request needs human attention. An Android app provides access to appointments, payment status and the waitlist.
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