Audience
Typical industries include healthcare and clinics, government and public services, retail, financial services, education, hospitality, automotive services and other customer-facing locations.
About Jonot
Jonot combines virtual queue management with appointment booking. Walk-in customers join by QR code, web link or self-service kiosk and track their position and estimated wait on their phone, without an app or account.
Pro adds online reservations: customers choose a service and available time, verify their email, and receive confirmation, reminders and an Add to calendar download. Private links let them manage, cancel or reschedule bookings within the permitted windows.
Staff manage bookings in a calendar, configure service durations, preparation and cleanup buffers, hours, breaks and capacity, and serve appointments alongside walk-ins through the same desk workflow. Public displays use anonymous reservation codes.
Jonot supports multiple locations and queues, multilingual interfaces, branding, feedback and webhooks. It runs on existing devices. Temporary local-network fallback supports walk-ins; booking and reservation management require internet.
Other Popular Alternatives & Related Software
Flowby
Flowby is a cloud-based digital queue management platform that lets customers join and follow real-time queues using their own phones by scanning a QR code, eliminating the need for physical lines, hardware, or paper tickets. Customers receive a queue number, can monitor their position, and are notified when it’s their turn, allowing them to move freely instead of waiting in a traditional line. It is managed via a web browser on any device and groups multiple queues together, supports customer input (such as order numbers for pickup), and can be operated as a tablet kiosk for manual queueing. Flowby aims to improve customer flow and satisfaction, helping businesses reduce perceived wait times, increase sales by freeing customers to browse while waiting, and enhance staff efficiency by centralizing queue handling on one dashboard. It also provides flexibility in configuring queue groups and adaptivity to store and service-point needs without installation.
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QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
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TurnQueue
TurnQueue is a queue management software built for walk-in businesses where customers wait such as salons, clinics, restaurants, service centers or repair shops.
Customers scan a QR code at the counter, get a token number and track their live queue position from their phone browser. No app download. No paper slips. No hardware.
Business owners manage the queue from a simple dashboard - seeing how many customers are waiting, how many have been served today, and real-time customer feedback. Each customer sees a realistic wait time estimate based on their position in the queue. No guessing. No asking staff.
Setup takes 60 seconds. Works on any phone, any device, anywhere in the world.
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Qmatic Experience Cloud
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples:
• Better access to service with appointment booking and self check-in
• Reduced wait times and improved communication
• Increased employee productivity and efficiency with advanced staff planning tools
• Continuous improvements thanks to data analysis and customer feedback
The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
Learn more
Pricing
Starting Price:
$4.99/month
Pricing Details:
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Trial:
Free Trial available.
Integrations
Company Information
Jonot Oy
Founded: 2026
Finland
jonot.io
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
Android
Chromebook
Training
Documentation
Support
Online
Jonot Frequently Asked Questions
Jonot Product Features
Queue Management
Appointment Scheduling
Supported
Calendar
Supported
Contactless
Supported
Customer Surveys
Supported
Dashboard
Supported
For Banks
Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
Communication Tools
Not Supported
SMS Marketing
Not Supported
