Audience

Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations

About Cruz RMM

Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.

Pricing

Starting Price:
$1350
Pricing Details:
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Cruz RMM offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Dorado Software
Founded: 1999
United States
resources.doradosoftware.com/cruz-rmm

Videos and Screen Captures

Cruz RMM Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Linux
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Cruz RMM Frequently Asked Questions

Q: What kinds of users and organization types does Cruz RMM work with?
Q: What languages does Cruz RMM support in their product?
Q: What kind of support options does Cruz RMM offer?
Q: What other applications or services does Cruz RMM integrate with?
Q: Does Cruz RMM have an API?
Q: What type of training does Cruz RMM provide?
Q: Does Cruz RMM offer a free trial?
Q: How much does Cruz RMM cost?
Q: What pricing for support is available for Cruz RMM?
Q: What pricing for training is available for Cruz RMM?

Cruz RMM Product Features

CMDB

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
IT Asset Management Supported
License Management Supported
Performance Management Supported
Relationship Mapping Supported
Impact Management Not Supported

Configuration Management

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Supported
Reporting Analytics / Visualization Supported
Task Management Supported

Data Center Management

Audit Trail Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Supported
Multi-Platform Supported
Multi-User Supported
Sarbanes-Oxley Compliance Supported
Behavior-Based Acceleration Not Supported
Power Management Not Supported

IT Asset Management

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
IT Service Management Supported
Inventory Management Supported
Maintenance Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Infrastructure Monitoring

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported
Data Movement Monitoring Not Supported

IT Management

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported
IT Budgeting Not Supported

Network Mapping

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Location-Based Mapping Not Supported
Web Traffic Reporting Not Supported

Network Monitoring

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
SLA Monitoring Supported
Server Monitoring Supported
Uptime Monitoring Supported
Internet Usage Monitoring Not Supported
Web Traffic Reporting Not Supported

Network Troubleshooting

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

RMM

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported
Mobile Access Not Supported