Audience

Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution

About Cardina

Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.

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Pricing

Starting Price:
$69 per month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Caldera Labs
United States
cardina.com

Videos and Screen Captures

Cardina Screenshot 1
Cardina Screenshot 1 Cardina Screenshot 2 Cardina Screenshot 3 Cardina Screenshot 4 Cardina Screenshot 5 Cardina Screenshot 6
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online

Cardina Frequently Asked Questions

Q: What kinds of users and organization types does Cardina work with?
Q: What languages does Cardina support in their product?
Q: What kind of support options does Cardina offer?
Q: What other applications or services does Cardina integrate with?
Q: What type of training does Cardina provide?
Q: Does Cardina offer a free trial?
Q: How much does Cardina cost?

Cardina Product Features

Customer Engagement

Content Syndication Not Supported
Live Chat Not Supported
Feedback Collection Not Supported
Churn Management Not Supported
Analytics Not Supported
Community Management Not Supported
Gamification Not Supported
Video Content Not Supported
Communication Management Not Supported

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Screen Sharing

Annotations / Drawing Tools Not Supported
Mobile Screen Sharing Not Supported
Screen Capture Not Supported
Screen Recording Not Supported
Desktop / Browser Sharing Not Supported
Presenter Control Management Not Supported
Screen Mirroring Not Supported
Remote Control Not Supported

Session Replay

Heatmaps Not Supported
Mouse Tracking Not Supported
Form Analytics Not Supported
Eye Tracking Not Supported
Session Recording Not Supported
Visitor Segmentation Not Supported
User Experience Analysis Not Supported
Optimization Tools Not Supported
User Feedback Not Supported
Surveys Not Supported