8x8 Work vs. Rock Comparison


8x8 Work 8x8	Rock Rock.so	+	+
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		Related Products Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 1,634 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 197 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,237 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 116 Ratings Visit Website ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 115 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Zoom Phone Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics. 2,944 Ratings Visit Website Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website Google Workspace Google Workspace with Gemini integrates premium AI into Gmail, Docs, Drive, Meet, and more, helping businesses work smarter, not harder. Draft emails faster, generate ideas, and summarize documents effortlessly with AI-powered assistance. Manage tasks, schedule meetings, and stay organized across devices with seamless collaboration tools. Whether you're handling client communications, creating content, or running daily operations, Workspace helps businesses stay productive and focused. Workspace provides companies with professional branding (e.g., name@yourcompany), pooled cloud storage, and strict data privacy, ensuring your business data belongs entirely to you and is never used for advertising purposes. Gemini, Google’s most powerful AI, is now seamlessly integrated into the apps you already use. Instead of juggling fragmented apps, Workspace offers a unified, highly productive environment. Save 25% today on any plan (Starter, Standard, or Plus) for your first 3 months by clicking "Save 25%" above! 69,271 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. 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About 8x8 Work is a unified communications platform designed to connect teams and customers globally through voice, video, messaging, and AI-powered tools. It enhances productivity with features like enterprise-grade PBX, SMS, fax, and intelligent call routing, ensuring reliable communication from anywhere. The platform also supports AI-driven meeting transcriptions, summaries, and noise suppression to streamline collaboration and reduce manual work. With video conferencing, team chat, and file sharing, organizations can foster stronger collaboration and maintain workflow alignment across remote and hybrid teams. 8x8 integrates seamlessly with tools like Microsoft Teams, Google Workspace, Salesforce, and ServiceNow to provide a unified workflow experience. Built with enterprise-level security and compliance certifications such as HIPAA, ISO 27001, GDPR, and SOC 2, 8x8 ensures both scalability and trust for modern businesses.	About Messaging + tasks combined at last. Rock allows you to work together with anyone with messages, tasks, notes, file storage, and meetings in one place. All-in-one communication built for remote and hybrid teams. Rock allows you to collaborate with anyone, anywhere. Maximize your productivity while streamlining team communication and collaboration with: - Full-fledged messaging app with unlimited messages. - Unlimited tasks, project boards, to-do lists, filters, deadlines, and more! - Kanban boards, assignees, checklists sprints, task deadlines, and more all in the Tasks mini-app. - Note-taking functionality to document important information with your team. - Seamless integrations with Google Drive, Zoom, GitHub, Zapier, Figma, Notion, Google Docs, Google Meet, Dropbox, and more! - Import all your messages and tasks from Slack, WhatsApp, Trello, Asana, ClickUp, Jira, and more. Purpose-built for remote teams and hybrid teams. Get work done without switching platforms.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience 8x8 Work is ideal for enterprises, contact centers, and growing businesses that need secure, scalable, and AI-driven communications to boost collaboration and customer engagement	Audience Remote and hybrid teams looking to collaborate and communicate in one place
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $89.99/month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Fluid. Smooth and compact interface. Practical. Mobile version is fluid and clear. Intuitive functionality. Cons No Windows desktop version. Lacks information on the free versions limits.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information 8x8 Founded: 1987 United States www.8x8.com	Company Information Rock.so Founded: 2020 United States rock.so/
Alternatives Dialpad Connect Dialpad	Alternatives Zenchat Axonic Informationssysteme
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Ooma Office Ooma	Virola Virola Messenger
AT&T Office@Hand AT&T	Tixio
Infinite Connect View All	Ryver View All
Categories Audio Conferencing Supported Business Phone Systems Supported Business Text Messaging Supported Business VoIP Supported Call Forwarding Supported Cloud PBX Supported Team Chat Supported UCaaS Supported Unified Communications Supported Video Conferencing Supported Web Conferencing Supported	Categories Collaboration Supported Internal Communications Supported Project Management Supported Remote Work Supported Task Management Supported Team Chat Supported Team Communication Supported
Show More Features Business Phone Systems Features Call Logging Not Supported Call Monitoring Not Supported Call Recording Not Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Not Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Supported Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Not Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Not Supported Cloud PBX Features Call Recording Not Supported Call Routing Not Supported IVR / Voice Recognition Not Supported Ring Groups Not Supported SIP Trunking Not Supported Virtual Extensions Supported Web Conferencing Supported	Team Chat Features End-to-End Encryption (E2EE) Not Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported Show More Features Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Not Supported Task Management Supported Version Control Not Supported Video Conferencing Supported Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Not Supported Event Calendar Not Supported Newsletter Management Not Supported Photo Gallery Not Supported Social Sharing Not Supported Survey Management Supported Telephony Not Supported Video Chat Supported Voice Chat Supported Project Management Features Agile Methodologies Supported Budget Management Not Supported Client Portal Not Supported Collaboration Tools Supported Cost-to-Completion Tracking Not Supported Customizable Templates Not Supported Gantt Charts Not Supported Idea Management Supported Kanban Board Supported Milestone Tracking Supported Portfolio Management Not Supported Resource Management Supported Time & Expense Tracking Supported Traditional Methodologies Supported Remote Work Features Collaboration Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Not Supported Live Chat Supported Meeting Management Supported Project Management Supported Remote Access Supported Remote Support Supported Screen Sharing Supported Softphone Not Supported Task Management Supported Time Zone Tracking Not Supported Video Chat Supported Web Conferencing Not Supported Task Management Features Collaboration Supported Create Subtasks Not Supported Gamification Not Supported Gantt Charts Supported Mobile Access Supported Percent-Complete Tracking Not Supported Progress Tracking Supported Recurring Tasks Supported Reporting/Analytics Supported Spreadsheet View Supported Task Board View Supported Task Planning Supported Task Scheduling Supported Task Tracking Supported Time Tracking Supported To-Do List View Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Supported Task Management Supported Video Conferencing Supported
Integrations 8x8 Video Meetings Supported Adobe Creative Cloud Not Supported Dropbox Not Supported Figma Not Supported GitHub Not Supported Google Calendar Supported Google Meet Not Supported Google Workspace Supported Loom Not Supported Microsoft 365 Supported Microsoft OneDrive Not Supported Microsoft Outlook Supported Microsoft Teams Supported Notion Not Supported Salesforce Supported ServiceNow Supported Slack Not Supported Smartsheet Not Supported Zapier Not Supported Zoom Not Supported Show More Integrations View All 9 Integrations	Integrations 8x8 Video Meetings Not Supported Adobe Creative Cloud Supported Dropbox Supported Figma Supported GitHub Supported Google Calendar Not Supported Google Meet Supported Google Workspace Not Supported Loom Supported Microsoft 365 Not Supported Microsoft OneDrive Supported Microsoft Outlook Not Supported Microsoft Teams Not Supported Notion Supported Salesforce Not Supported ServiceNow Not Supported Slack Supported Smartsheet Supported Zapier Supported Zoom Supported Show More Integrations View All 16 Integrations
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