Privacy Policy

Welcome to Note AI, the online and mobile service of Note AI (“Note AI,” “we,” or “us”). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our visual communication platform (the "Service"), and your choices about the collection and use of your information. Capitalised terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service. This policy applies to all users of the Service, including, but not limited to users of our Developer Portal.

1. Information we collect

We collect the following types of information about you:

(a) Information you provide us directly

We may ask for certain information when you register for an account or correspond with us (such as your name, email address, Google or Apple account ID, app user ID).

We also collect any messages you send us through the Service, and may collect information you provide in User Content you post to the Service (such as text and photos you upload to use in your designs). We use this information to operate, maintain, and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service.

We process voice data and audio recordings solely to convert spoken notes into text. Microphone access is requested and activated only with your permission.

If you don’t provide your personal information to us, you may not be able to access or use our Service or your experience of using our Service may not be as enjoyable.

(b) Information we receive from third-party applications

We may receive information about you from third parties. For example:

If you access the Service through a third-party connection or log-in, e.g., Facebook, Google, and Discord Connect, we may receive information such as the user ID associated with your account. You may also unlink your third-party account from the Service by adjusting your settings on the third-party service.

We could receive data from third-party applications if you choose to integrate these to enhance your workflow, share to social media, or incorporate elements into your designs.

(c) Information we receive from other third parties

We obtain information through sources like public domains, social media platforms, and data providers. We use this to understand your profile and interests for personalized services.

Third party AI tools: Certain AI-powered features of our app rely on third-party service providers. In particular, when users use audio to text notes, voice data may be processed by OpenAI and AssemblyAI solely to generate transcripts, notes summaries, and other AI-powered outputs within the app. We apply appropriate technical and organizational safeguards to protect data during this process.

This app uses AI technologies to generate content for educational, informational, and personal use. While designed to be helpful, AI outputs may sometimes be incomplete or inaccurate. Users should review and verify the information before relying on it.

Google Calendar: The app offers a calendar integration feature that allows users to view meeting dates and create meeting notes and transcripts. Access to Google Calendar is enabled only with the user’s explicit consent. The relevant data is processed solely for the above-stated purposes. Users can disconnect their calendar anytime and appropriate data protection measures are implemented.

(d) Information we collect from you automatically

We collect analytics data to help us measure traffic and usage trends for the Service.

(e) Cookies information

Cookies are small text files stored on your device when you visit a website. We use cookies to support site functionality, remember your preferences, and improve your browsing experience. Where non-essential cookies are used, we obtain your consent through Cookiebot before placing them on your device. You can disable cookies at any time through your browser settings.

(f) Log file information

We collect information such as your web request, browser type, referring/exit pages and URLs, and how you interact with links on the Service.

(g) Clear gifs/web beacons information

We use these to anonymously track online usage patterns and track which emails are opened by recipients.

(h) Device identifiers

We collect information such as the Android Advertising ID and iOS Advertising Identifier.

(i) Location data

We collect location data to understand where our users are located and to localize and personalize content.

(j) Content within your account

We receive content that you create within the Note AI Platform, such as designs, recordings, images if any. By uploading or submitting content to the service, you confirm that you own the content or have the necessary rights and permissions to upload it and authorize its processing for the requested features.

1. How we use your information

We use the information we collect for various purposes, such as:

• Providing AI transcription, summaries, and meeting notes.
• Connecting to your calendar when you enable the integration.
• Communicating service updates and responding to support requests.
• Analyzing usage and resolving errors to improve the Service.
• Protecting the Service and preventing misuse.
• Sending promotional messages and personalizing advertising, subject to your consent where required.
• Carrying out other purposes with your consent.

1. Sharing your information

(a) How we share your information

We may share personal information with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:

• Cloud storage providers (Google Cloud, Cloudflare);
• Data analytics providers (Facebook, Google, Appsflyer, Firebase);
• App stores (Apple App Store, Google Play Store);
• Third party AI service providers (AssemblyAI, OpenAI);
• Marketing partners (CookieScript, Microsoft Clarity)

(b) Sharing in connection with business transactions

Your information may be transferred as part of business deals like mergers or acquisitions.

(c) Sharing with authorities

We may share your information in accordance with our Terms and Conditions, or as required by law.

1. Advertising

Note AI may partner with third-party ad servers and platforms to deliver personalized ads and measure their effectiveness. This type of processing is upon your consent as of applicable laws.

2. How we transfer, store and protect your data

We transfer and store your data securely and in line with applicable laws, and implement appropriate technical and organizational safeguards to protect personal data.

3. Keeping your information safe

Note AI implements appropriate technical and organizational measures to protect personal data in accordance with the GDPR. Access to personal data is restricted to authorized personnel and safeguarded through security controls, regular assessments, and data minimization practices.

4. Your choices about your information

Calendar integration and microphone access are used only with the user’s explicit consent. Users may withdraw their consent at any time and disable these permissions through the app or device settings. For marketing and analytics purposes, we may use tracking technologies where permitted by the user. Users can opt out of such tracking at any time through their device settings or by contacting us via our support channels.

5. How long we keep your information

We retain your information for a commercially reasonable time for legal and audit purposes and applicable regulations.

6. Links to other websites and services

We are not responsible for third-party websites or services linked to or from our Service.

9. How to contact us

If you have questions or requests regarding this Privacy Policy or the Service:

Email: [email protected]

Postal Address: Çınarlı Mah., Ankara Asfaltı Cad., No:15 Kat:41 D:411 Konak / İzmir

Analytics and Tracking Using Microsoft Clarity

Use of Microsoft Clarity for Analytics

Our application uses Microsoft Clarity, a web analytics service provided by Microsoft Corporation, to better understand the behavior of our users on our platform. This service helps us in analyzing user interactions and improving the overall user experience.

Data Collected by Microsoft Clarity

Microsoft Clarity captures data such as mouse movements, scrolling behavior, clicks, and other interactions on our platform. This information is used to create heatmaps, session recordings, and provide analytics insights.

Purpose of Data Collection

The data collected through Microsoft Clarity is solely for analytics purposes, such as understanding user engagement and improving website functionality. This data is not used for creating user profiles for advertising or other non-analytical purposes.

Compliance with Data Protection Laws

We comply with all applicable privacy and data protection laws. Our use of Microsoft Clarity adheres to these laws, including the General Data Protection Regulation (GDPR) for our users in the European Union.

Rights Under GDPR

Under the General Data Protection Regulation (“GDPR”), EU users have certain rights regarding their personal data.

• Right to Access: Obtain confirmation and access to personal data being processed.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of personal data under certain conditions.
• Right to Restrict Processing: Request limitation of data processing in specific situations.
• Right to Data Portability: Receive personal data in a machine-readable format and transfer it to another controller.
• Right to Object: Object to the processing of personal data, especially for direct marketing.
• Rights Related to Automated Decision-Making: Not to be subject to decisions based solely on automated processing, unless certain conditions apply.

To exercise these rights, users must send an email or petition clearly stating the right they wish to enforce, along with their name and accurate contact details. A response will be provided within the legal time period.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, data practices, or legal requirements. The latest version will be available on this page with an updated Last Updated date. We will notify you of material changes and obtain your consent where required by law.

[email protected]

Last Updated: July 2026