Everywhere you need it to be
Customer support
Zendesk
Customer support
Capture support tickets and conversations from Zendesk and connect them to feedback from every other source.
- Bring tickets, comments, requester details, tags, and status into Modem
- Requests are grouped with other sources to surface trends
- Use support context in agent tasks, reports, and follow-up workflows
Intercom
Customer support
Capture support conversations in real time and combine them with feedback from your other sources.
- Conversations are grouped with other sources to surface trends
- Leverage conversations, replies, notes, CSAT ratings, and Fin AI involvement
- If enabled, the agent can reply, tag, and manage conversations from Modem
Jira Service Desk
Customer support
Capture customer support requests from Jira Service Management projects as real-time feedback threads.
- Capture customer requests, public replies, and internal notes
- Track request status, type, priority, reporter, assignee, and source URLs
- Link reporters and commenters to Modem people and companies when Jira returns email addresses
Project management
Linear
Project management
Give the agent access to your Linear workspace to search, create, and update issues on demand.
- Intelligently link feedback to existing issues so nothing gets duplicated
- Create issues from conversations with customer quotes and user stories
- Update status, priority, assignee, or comments from the dashboard or Slack
Jira
Project management
Capture Jira issues and give the Modem agent access to search, create, update, and comment on them.
- Monitor selected projects for new issues, updates, and comments
- Bring status, issue type, priority, reporter, assignee, and source URLs into Modem
- Search issues, create follow-up tickets, or add comments from agent conversations
Notion
Project management
Use Notion as a knowledge source for the agent and create pages, databases, and docs from your feedback data.
- Search pages and databases, read content, query with filters
- Create pages, update properties, and add comments with approval
- Reference Notion content in complex agent tasks and automations
GitHub
Project management · Code and coding agents
Sync issue and PR metadata so Modem understands what users are reporting and what your team is shipping.
- Capture issues as user feedback alongside your other sources
- PR titles, descriptions, etc. give the agent shipping context
- When a PR merges, Modem matches it back and suggests who to follow up with
Product analytics
PostHog
Product analytics
Query your PostHog product analytics, feature flags, experiments, and error tracking for complex reports and agent tasks.
- Combine user sentiment with behavioral data in agent tasks
- Check feature flag rollouts and A/B test significance
- Generate reports that pair usage analytics with qualitative feedback
Amplitude
Coming SoonProduct analytics
Query product analytics from Amplitude to ground feedback in real usage and conversion data.
- Cross-reference feedback themes with behavioral cohorts and funnels
- Pull event and retention metrics into agent reports
- Spot which segments are driving a given piece of feedback
Mixpanel
Coming SoonProduct analytics
Connect Mixpanel to pair qualitative feedback with funnels, retention, and event analytics.
- Tie feedback to the events and flows users actually take
- Bring conversion and retention numbers into agent tasks
- Validate whether a reported issue shows up in the metrics
Code and coding agents
GitHub
Project management · Code and coding agents
Sync issue and PR metadata so Modem understands what users are reporting and what your team is shipping.
- Capture issues as user feedback alongside your other sources
- PR titles, descriptions, etc. give the agent shipping context
- When a PR merges, Modem matches it back and suggests who to follow up with
Cursor
Code and coding agents
Delegate implementation tasks to Cursor Cloud Agents directly from the Modem agent, enriched with feedback context.
- The agent pulls bug reports and user quotes into the task description
- Targets your connected GitHub repos and creates PRs
- Check task status and get PR links from the agent
Devin
Code and coding agents
Hand off multi-step coding tasks to Devin from the Modem agent with feedback context included in the task brief.
- The agent enriches task descriptions with feedback and repro details
- Runs against your connected repos; creates PRs when done
- Send follow-up messages to redirect or add context mid-task
Claude Code
Coming SoonCode and coding agents
Delegate tasks to Claude Code from the Modem agent, enriched with conversation context and feedback data.
- Compose task descriptions with bug reports, user quotes, and topic data
- Works against your connected GitHub repos
- Runs asynchronously; check status and results through the agent
Agent tools
Web
Agent tools
Search the live web from the agent to pull in current information it wouldn't otherwise have.
- Query public web results from any agent conversation in real time
- Check competitor announcements, docs, changelogs, or industry context
- Power automated reports that combine feedback with web searches
Image generation
Agent tools
Generate images, diagrams, and charts directly inside agent conversations, reports, and automations.
- Turn feedback themes into diagrams, flowcharts, or annotated visuals
- Illustrate reports and summaries without leaving Modem
- Create quick mockups and charts on demand from a prompt
MCP
Agent tools
Connect any MCP-compatible server and the agent can use it instantly — no custom integration required.