Audience

Companies looking for an omnichannel communications platform

About Bird

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp.

The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

Other Popular Alternatives & Related Software
Notifyre
Notifyre
(63 Ratings)
Notifyre is a secure online fax and text messaging service for businesses, rated 4.7/5 from 1,187 customer reviews. Pay as you go from 3 cents per fax page and 2 cents per SMS, with no contracts, no hidden fees, and wallet funds that never expire. Why businesses choose Notifyre: - Live chat, phone, and email support from a local U.S. team - A dedicated account manager who guides you through 10DLC registration (the approval US carriers require for business texting) - Free BAA for medical and health organizations, with HIPAA compliance standard on every plan - ISO 27001 certified with AES 256-bit encryption, user access controls, audit trails, and 99.99% uptime Fax features: online fax platform, email to fax and fax to email, fax API, online fax numbers, free fax number porting, and fax broadcast to 20,000+ recipients. Text messaging features: SMS and MMS online, email to SMS, SMS and MMS API, mass texting and SMS marketing, subscriber and opt-out management, bulk contact upload, SMS templates, and personalization fields. Book a 15-min demo for one-on-one 10DLC guidance.
Learn more
SendGrid
SendGrid
(8 Ratings)
Email is the backbone of your customer engagement. The Twilio SendGrid Email API is the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. Our flexible Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.
Learn more
Twilio Messaging
Twilio Messaging
Twilio's Messaging API is a powerful tool that enables businesses to integrate messaging capabilities into their applications seamlessly. It offers a stable RESTful API that allows developers to send and receive SMS, MMS, and WhatsApp messages globally. With Twilio's Messaging API, businesses can automate and scale their communications, ensuring messages are delivered over the preferred channels of their customers. The API supports a variety of sender types, including long codes, short codes, toll-free numbers, and alphanumeric sender IDs, providing flexibility in how messages are sent. Additionally, Twilio's Messaging Services feature allows companies to group global senders and enable intelligent sending, automating sender selection, and handling compliance regulations. The API also supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with their customers.
Learn more
CM.com
CM.com
Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.
Learn more

Pricing

Starting Price:
$45 per month
Free Version:
Free Version available.

Integrations

API:
Yes, Bird offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
More Reviews Write a Review

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Videos and Screen Captures

Bird Screenshot 1
Bird Screenshot 1 Bird Screenshot 2 Bird Screenshot 3
Other Useful Business Software
Go from Code to Production URL in Seconds Icon
Go from Code to Production URL in Seconds

Cloud Run deploys apps in any language instantly. Scales to zero. Pay only when code runs.

Skip the Kubernetes configs. Cloud Run handles HTTPS, scaling, and infrastructure automatically. Two million requests free per month.
Start Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

Bird Frequently Asked Questions

Q: What kinds of users and organization types does Bird work with?
Q: What languages does Bird support in their product?
Q: What kind of support options does Bird offer?
Q: What other applications or services does Bird integrate with?
Q: Does Bird have an API?
Q: What type of training does Bird provide?
Q: How much does Bird cost?

Bird Product Features

Auto Dialer

Power Dialer Not Supported
Call Recording Not Supported
Call Scripting Not Supported
Lead Management Not Supported
Preview Dialer Not Supported
Progressive Dialer Not Supported
Surveys Not Supported
Call Center Management Not Supported
Predictive Dialer Not Supported
Call Reporting Not Supported

CRM

Territory Management Not Supported
Quotes / Proposals Not Supported
Lead Scoring Not Supported
Call Logging Not Supported
Social Media Integration Not Supported
Segmentation Not Supported
Document Storage Not Supported
Email Marketing Not Supported
Calendar/Reminder System Not Supported
Task Management Not Supported
Internal Chat Integration Not Supported
Mobile Access Not Supported
Marketing Automation Integration Not Supported

Email Deliverability

Email Address Verification Not Supported
Inbox Placement Testing Not Supported
DMARC Analytics Not Supported
IP Blacklist Monitoring Not Supported
Deliverability Alerts Not Supported
Reputation Reporting Not Supported
Email Content Testing Not Supported
Email Previewing Not Supported
Deliverability Reporting Not Supported

Email Marketing

Auto-Responders Not Supported
Template Management Not Supported
Mailing List Management Not Supported
WYSIWYG Email Editor Not Supported
Subscriber Management Not Supported
Image Library Not Supported
A/B Testing Not Supported
CAN SPAM Compliance Not Supported
Drip Campaigns Not Supported
Event Triggered Email Not Supported
Mobile Optimized Emails Not Supported
Customer Surveys Not Supported
Reporting/Analytics Not Supported
Dynamic Content Not Supported
Landing Pages/Web Forms Not Supported
Artificial Intelligence Not Supported

Email Verification

Bulk Email Verification Not Supported
Catch-all Server Detection Not Supported
Disposable Email Detection Not Supported
Domain Check Not Supported
Mail Server Validation Not Supported
Single Email Verification Not Supported
Spam Trap Detection Not Supported
Syntax Check Not Supported

SMS Marketing

2-Way Messaging Supported
Contact Management Supported
MMS Supported
Mass Texting Supported
Message Personalization Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
Artificial Intelligence Not Supported

Transactional Email

A/B Testing Not Supported
Contact Database Not Supported
Dynamic Content Not Supported
Email Monitoring Not Supported
Mailing List Management Not Supported
Reporting/Analytics Not Supported
Spam Check Not Supported
Template Management Not Supported

WhatsApp Marketing

Multi-Language Support Not Supported
Reporting / Analytics Not Supported
Alerts Not Supported
Autoresponder Not Supported
Bulk Messaging Not Supported
API Not Supported
Campaign Management Not Supported
Contact Management Not Supported

Bird Additional Categories

Bird Verified User Reviews

Write a Review
  • Boris G.
    Head of online
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Buggy useless "

    Posted 2025-09-05

    Pros: The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions

    Cons: Super buggy, useless support. Both email and sms went to spam

    Overall: Awful, signed contract and over the course of a month logged dozens of bugs and issues that were not resolved

    Read More...
  • Kunal R.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful Customer Interaction tool"

    Edited 2020-07-20

    Pros: It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

    Cons: It worked great for me. Nothing to share about the con.

    Overall: MessageBird is a powerful customer service solution. It offers great live chat, SMS, and WhatsApp channels for customer service and digital marketing. It delivers intuitive communication interaction with no efforts.

    Read More...
  • Previous
  • You're on page 1
  • Next