VirtuaQ

VirtuaQ

Lucep
+

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About

virtual queuing system promotes social distancing by eliminating wait lines by enabling customers to queue via smartphones, track queue progress & arrive at the store closest to their turn. Features / Benefits: Benefits: - Safe distance compliance - Customers can queue from anywhere, on any device. - No shared touching areas - Fully contact-less usage for customers, staff and delivery partners. - Easy setup - No hardware or software installation, 10-min setup. - Keep customers engaged - Keep customers informed with SMS and notifications.

About

Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.

About

Minimize wait-times and chaos. Enable your customers to check wait times and join queue online. Eliminate uncertainity, empower customers to reach just in time and save time. Operational and service excellence. Delight your customers by serving them efficiently. Consistently meet and exceed customer’s expectations. Build your brand community. Boost bottom-line and retention. Turn every visitor into a loyal customer by showing them that you care. Serve more customers, reduce walk-aways and no-shows. Integrated queue and appointments management. Empower your every customer to track their position in queue on their mobile in real-time. Deliver just-in-time service using our robust, automated, and intelligent technology. Accurate wait times and notifications. Eliminate uncertainty, and ensure 5-star customer satisfaction with real-time notifications. hate2wait quickly learns from your business and predicts wait times accurately.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations that need a visitor management system for managing customer flow via virtual queues and enabling social distancing.

Audience

Companies that need a queue management solution

Audience

Companies looking for an online queue management software solution for their business needs

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

$850
One year subscription price. Pay Per Use option also available.
Free Version Not Supported
Free Trial Not Supported

Pricing

contact to get quote
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lucep
Founded: 2014
Singapore
virtuaq.com

Company Information

Wavetec
Founded: 1987
United Arab Emirates
www.wavetec.com

Company Information

hate2wait
Founded: 2015
India
hate2wait.io/business

Alternatives

MeQue

MeQue

N7

Alternatives

Alternatives

ScanQueue

ScanQueue

Tugadot Pty Ltd

Categories

Queue Management Supported
Visitor Management Supported

Categories

Queue Management Supported

Categories

Queue Management Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Supported
Document Management Supported
ID Scan Not Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Not Supported
Contactless Supported
Customer Surveys Supported
Dashboard Not Supported
For Banks Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Not Supported
Virtual Queue Supported

Integrations

Microsoft Office 2021 Not Supported
Pulse SMS Not Supported
Salesforce Supported
WhatsApp Not Supported

Integrations

Microsoft Office 2021 Supported
Pulse SMS Supported
Salesforce Not Supported
WhatsApp Supported

Integrations

Microsoft Office 2021 Not Supported
Pulse SMS Not Supported
Salesforce Not Supported
WhatsApp Not Supported
Claim VirtuaQ and update features and information
Claim VirtuaQ and update features and information
Claim Wavetec Queue Management and update features and information
Claim Wavetec Queue Management and update features and information
Claim hate2wait and update features and information
Claim hate2wait and update features and information