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About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

About

Harvestr is the product management platform where all teams collaborate to make informed roadmap decisions based on customer feedback and data. Key features include customer feedback management, opportunity prioritization and building product roadmaps. Harvestr integrates with all your customer feedback and data sources (Zendesk, Intercom, Salesforce, Slack, etc.). Harvestr was built by product managers, for product managers. Centralize product feedback from all tools and channels, at scale. Save time and get a comprehensive overview of customer needs. Centralize product feedback from all tools and channels, at scale. Save time and get a comprehensive overview of customer needs. Back product prioritization with customer data to focus on the right problems at the right time. Keep your backlog clean and manageable. Let customers and teammates know that their voice is being heard. Give stakeholders visibility on your product roadmap.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Audience

Software companies in need of a product management platform to make informed roadmap decisions during product building

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

$39 per editor per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Automatically aggregates feedback from different sources and turns it into structured, actionable insights. Saves tremendous amount of time of work we wouldn't have done. Makes prioritization more data-driven. Setup was straightforward and integrations worked smoothly. The insight detection is surprisingly accurate.

Cons

  • Still early, so some integrations and workflows feel limited. I'm missing direct Granola integration, but it can be done via Zapier.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Company Information

Harvestr
Founded: 2018
France
harvestr.io

Alternatives

Alternatives

ProdPad

ProdPad

CreateSHIFT
FocusMap

FocusMap

Timo Schmidt

Categories

Product Management Supported

Categories

Product Management Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Integrations

GitHub Supported
Intercom Supported
Jira Supported
Salesforce Supported
Slack Supported
Zapier Supported
Zendesk Supported
Airtable Supported
ClickUp Supported
Figma Not Supported
Freshdesk Not Supported
GitLab Not Supported
Google Meet Supported
Google Sheets Supported
Linear Supported
Mixpanel Supported
Reddit Supported
Screeb Not Supported
Segment Supported
SurveyMonkey Supported

Integrations

GitHub Supported
Intercom Supported
Jira Supported
Salesforce Supported
Slack Supported
Zapier Supported
Zendesk Supported
Airtable Not Supported
ClickUp Not Supported
Figma Supported
Freshdesk Supported
GitLab Supported
Google Meet Not Supported
Google Sheets Not Supported
Linear Not Supported
Mixpanel Not Supported
Reddit Not Supported
Screeb Supported
Segment Not Supported
SurveyMonkey Not Supported
Claim ClosedLoop AI and update features and information
Claim ClosedLoop AI and update features and information
Claim Harvestr and update features and information
Claim Harvestr and update features and information