BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
+
+

Related Products

  • Wash-Dry-Fold POS
    126 Ratings
    Visit Website
  • PayKings
    105 Ratings
    Visit Website
  • Flowlens
    40 Ratings
    Visit Website
  • KUKUI
    80 Ratings
    Visit Website
  • Xero
    6,132 Ratings
    Visit Website
  • Time To Pet
    315 Ratings
  • Melio
    2,212 Ratings
    Visit Website
  • Datagate Telecom Billing
    12 Ratings
  • Zahara
    34 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website

About

BytePhase is cloud repair shop management software used by 2,000+ repair businesses in 32+ countries. Log a repair ticket in about 60 seconds, track parts and barcoded stock, send quotations for approval, invoice and take payments, and keep customers updated automatically on WhatsApp, SMS and email, with OTP-verified handover. New in 2026: run several businesses from one login, each with its own tax number, logo, invoice numbering, bank details and stock; a native iOS app for iPhone and iPad alongside Android and the web, with no per-device fee; white label on your own domain (paid add-on); and 19+ integrations including WhatsApp, QuickBooks, Xero, Zapier, n8n and Microsoft 365. Also includes a customer portal, AMC contracts, rentals, pickup & drop, commissions and reports, in 8 languages. 15-day free trial.

About

Fixably is a web-based repair management solution that helps streamline the service workflow to save time and cost with every repair. The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience. We know this because we are service professionals and we built Fixably to automate all non-repair tasks. What does this mean for you? - Technician time is used efficiently on actual repair work. - Reduced manual work that results in fewer errors in repair management. - Repair shop owners have greater control over the workflow, the business, and cash flow. - Faster invoicing, to ensure you get paid on time by both customers and OEMs. - Easier data management for business decisions. - Most important, great customer service sets you apart from the competition. Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mobile, computer, laptop, electronics, appliance and data recovery repair shops and service centres, from single-bench shops to multi-business and multi-branch repair companies

Audience

Repair businesses looking for a SaaS software tool to make repair management far more efficient and easy.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/month
Monthly (USD): Lite $10, Basic $20, Standard $50, Enterprise $100. Annual (USD): Lite $99, Basic $199, Standard $499, Enterprise $999. Region-based discounts available. Free trial available: 15 days on every plan. White label on your own domain is available as a paid add-on on any plan. Enterprise adds multi-branch management.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Feature is very user friendly and easy to use by engineer also all the task shows under one tab . So free from paper work
  • Having used BytePhase to streamline our sales function has been a huge success. The Sales module gives our team complete control over the entire sales cycle, from lead capture to closure, and we've been able to follow up more readily through utilization of its dashboard, lead tracking, and reminders functionality, and this has meant a vast increase in conversions. And it's very easy to get new sales personnel up and running as it's so user friendly.
  • We get lot of best feature in one software only such as repair ticket management, POS, inventory, purchase, expense and lot of things like this. This software solves many of the problems.
  • BytePhase has been a great asset to our operations, especially when working with annual maintenance contracts. Their AMC module is carefully planned, encompassing as simple a matter as service scheduling to tracking maintenance jobs in real time. The reminders are reliable, and the system never lets service appointments slip through, ever. It has significantly reduced manual faults and instilled a lot of discipline in our repeat service procedures.
  • There are many good things in this software that you can create quotation, Ticket and sales with proper customer information

Cons

  • Must be perpetual version to go economical. Rest all ok no need any extra as all features are available in this CRM.
  • It would be excellent to integrate more advanced analytics and forecast tools into the Sales module to help plan sales strategies.
  • There is not stopping issues i found but somewhere i believe if they provide whatsapp marketing or more marketing option will be helpful and godd to use
  • Our only area of dissatisfaction is the limited ability to customize AMC reports. Additional filters and formats to customize reports according to unique business requirements are desirable.
  • I found that only they can improve the UI for mobile application nothing other than this

Pros & Cons from Real Users

Pros

  • The feature list is deep and well thought out. The Fixably team know their market and have developed a product that resolves 99% of the aches and pains of working in this sector. Our technicians are happy, the workflows are easy and efficient. Admin and Paperwork time is a quarter or less of what it used to be with other solutions. Repair tracking and insights are the best out of any solution we've tried. Performance and Stability has been impressive and incredibly reliable. The support team have been quick, responsive and more than happy to spend the time with their customer to find a resolution to any issues that pop up.
  • Great functionality and progressive software, gets frequent updates and can be customised for your needs. Very reliable.
  • For high volume service locations, efficiently servicing customers is critically important. With direct integration with GSX, Fixably makes appointment queues, customer information and device details available at our fingertips. Our technicians are able to efficiently processes repairs without having to waste time transferring information between systems. Further automation since launch has further enhanced an already great system. The platform is incredibly stable with very limited disruptions. When technical issues do arise, support is quick and efficient.

Cons

  • There is limited documentation, which can lead to contacting support team for some simpler questions that could be avoided. The workflow does differ slightly to how most OCE/APAC AASP's run, however a couple moments getting familiar with the changes and it's not an issue.
  • Some custom features / requests take too long to develop.
  • When we had our initial demos of Fixably, we may have misinterpreted that there may have been more flexibility in workflow. During our onboarding, it became apparent that there was less flexibility than anticipated in the standard installation. This hasn’t been an issue for us as Fixably is generally receptive to feature requests and the customer support is very good.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BytePhase Technologies Pvt Ltd
Founded: 2020
India
bytephase.com

Company Information

Fixably
Founded: 2015
Finland
fixably.com

Alternatives

Alternatives

NewWaySERVICE

NewWaySERVICE

OroLogic Inc.
Digital Wrench

Digital Wrench

VMT Software
SmartRepair System

SmartRepair System

Quantumic IT Solutions

Categories

Appliance Repair Supported

BytePhase helps appliance and AC service businesses manage service jobs, AMC (annual maintenance) contracts, technician assignment, pickup & drop, spare parts, invoices and payments, with automatic WhatsApp, SMS and email updates to customers. Technicians use the native iOS and Android apps; the office uses the web.

Repair Shop Supported

BytePhase is repair shop software for mobile, computer, laptop and electronics repair shops: repair tickets with intake photos and job sheets, spare parts and barcoded stock, quotations, invoices and payments, and automatic WhatsApp, SMS and email status updates. Run several businesses from one login, work from web, iOS or Android, and put the platform on your own domain with white label.

Categories

Appliance Repair Supported
Order Management Supported
Point of Sale Supported
Repair Shop Supported
Work Order Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Not Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Not Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

QuickBooks Online Supported
Google Calendar Supported
Google Maps Not Supported
Gupshup Supported
Jotform Supported
Mailchimp Supported
Microsoft 365 Supported
Moneris Not Supported
PhonePe Supported
Shiprocket Supported
Slack Not Supported
Stripe Not Supported
Twilio Supported
Typeform Supported
Tyro EFTPOS Not Supported
WhatsApp Supported
Xero Supported
Zapier Supported
n8n Supported

Integrations

QuickBooks Online Supported
Google Calendar Not Supported
Google Maps Supported
Gupshup Not Supported
Jotform Not Supported
Mailchimp Not Supported
Microsoft 365 Not Supported
Moneris Supported
PhonePe Not Supported
Shiprocket Not Supported
Slack Supported
Stripe Supported
Twilio Not Supported
Typeform Not Supported
Tyro EFTPOS Supported
WhatsApp Not Supported
Xero Not Supported
Zapier Not Supported
n8n Not Supported
Claim BytePhase and update features and information
Claim BytePhase and update features and information
Claim Fixably and update features and information
Claim Fixably and update features and information