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Knowledge Management Software
Knowledge management software is an application used to store, capture, manage and distribute knowledge within organizations. It facilitates the sharing of information between employees and departments in order to ensure better efficiency in operations. This type of software can also provide easy access to organizational documents, data sources and other content. Many tools such as search capabilities, document libraries and collaboration workspaces are typically included in knowledge management software platforms.
AI Knowledge Base Software
AI knowledge base software uses artificial intelligence to help organizations create, organize, manage, and deliver knowledge across employees, customers, and business systems. These platforms leverage AI to automatically ingest content, generate summaries, answer questions, surface relevant information, and continuously improve knowledge discovery through natural language interactions. The software often includes semantic search, retrieval-augmented generation (RAG), content recommendations, document intelligence, chatbot integrations, and knowledge governance capabilities. Many AI knowledge base solutions integrate with CRM platforms, help desk software, collaboration tools, document repositories, and enterprise applications to provide a unified source of truth. By making information easier to find, maintain, and utilize, AI knowledge base software helps organizations improve productivity, customer support, employee onboarding, and decision-making.
Contact Center Knowledge Base Software
Contact center knowledge base software is a type of software used to store and easily access customer service information. It is used to create, store and update self-service resources such as help documents and FAQs. It generally consists of an online searchable database that can be accessed from multiple devices. This allows contact center customer service agents to provide customers with accurate, up-to-date information quickly and efficiently.
Revenue-Based Financing Companies
Revenue-based financing companies, also known as royalty-based financing companies, are companies that provide financing to businesses with predictable revenue streams. Revenue-based financing firms provide upfront capital in exchange for a percentage of top line revenue, or a fixed percentage of each contract. Revenue-based financing solutions are ideal for companies with predictable, recurring revenue such as SaaS companies, ecommerce retailers, subscription businesses, and more.
Account-Based Advertising Software
Account based advertising software is used by businesses and marketers to improve customer engagement through the use of targeted and personalized digital ads.
Usage-Based Billing Software
Usage-based billing software, also known as metered billing software, enables companies to charge their clients and customers based on their usage, rather than one-time fees or flat subscription rates. Usage-based billing systems provide companies with the ability to offer pricing models based on metered billing, and also offer usage and consumption statistics.
Account Based Marketing Software
Account based marketing software is a technology solution that enables businesses to target and engage specific accounts or customer segments. This software typically provides features such as segmentation, personalized content, account profiles and customer intelligence. It helps marketers identify the right audiences and deliver relevant messages to boost brand awareness and increase sales.
Project-Based ERP Software
Project-based ERP software is designed to manage the unique needs of organizations that operate on a project basis, integrating essential functions like budgeting, scheduling, resource management, and accounting. This software provides real-time insights into project performance, tracking costs, timelines, and resources to help teams stay on budget and on schedule. It facilitates seamless collaboration by centralizing project data, ensuring that all stakeholders have access to accurate, up-to-date information. With built-in compliance and reporting tools, project-based ERP software aids in adhering to industry regulations and producing detailed project reports. Overall, it enhances project efficiency, improves resource utilization, and provides transparency across all stages of the project lifecycle.
Location-Based Marketing Software
Location-based marketing software helps businesses target and engage customers based on their geographic location, providing personalized and relevant offers, advertisements, and promotions. These platforms use technologies such as GPS, geofencing, beacons, and IP address tracking to deliver real-time marketing messages to customers when they are in specific locations, such as near a store, event, or point of interest. Location-based marketing software often includes features for campaign management, analytics, and customer segmentation, enabling businesses to optimize their marketing strategies based on location data. It can also be integrated with other marketing tools like CRM systems and mobile apps to enhance customer engagement and drive conversions. By using location-based marketing, businesses can improve the customer experience and increase foot traffic, sales, and brand awareness.
Risk-Based Authentication Software
Risk-based authentication (RBA) software are authentication tools that take into account informational and behavioral risk when authenticating users attempting to access systems or identity verification.
Account-Based Orchestration Platforms
Account-based orchestration platforms enable businesses to coordinate and automate their marketing and sales efforts, focusing specifically on high-value target accounts. These platforms integrate data, processes, and communication channels to create personalized, multichannel engagement strategies for each account. By aligning teams and workflows, they ensure that marketing, sales, and customer success teams work in sync to provide a consistent and customized experience. They also use analytics and automation to optimize outreach, track engagement, and adapt strategies based on real-time insights. Ultimately, account-based orchestration platforms help drive higher conversion rates and stronger relationships with key accounts by delivering targeted, cohesive campaigns.
Value-Based Care Software
Value-based care software is designed to support healthcare providers in delivering patient-centered care that emphasizes quality and outcomes over volume of services. It provides tools to track patient progress, manage chronic conditions, and coordinate care effectively, aligning with the goal of improving health outcomes while controlling costs. By analyzing patient data and monitoring key performance indicators, the software enables providers to identify high-risk patients and proactively intervene. It also helps ensure that healthcare organizations meet regulatory standards and achieve value-based care incentives. Overall, value-based care software is crucial for transitioning healthcare systems to models that reward quality and efficiency in patient care.
Contact-Based Marketing Software
Contact-based marketing platforms are tools designed to facilitate personalized marketing efforts by leveraging contact data to engage prospects or customers through targeted communications. These platforms enable businesses to create, manage, and optimize campaigns that focus on specific contacts, such as leads, current clients, or users within a defined list. By utilizing customer profiles, behavioral data, and interaction history, contact-based marketing platforms allow companies to send personalized emails, messages, or offers to individuals, fostering stronger relationships and increasing the likelihood of conversions.
FAQ Software
FAQ software enables companies to create and manage Frequently Asked Questions sections on their website. FAQ software typically adds or integrates FAQs with a website, but some FAQ software works via a chatbot.
Risk-Based Vulnerability Management Software
Risk-Based Vulnerability Management software is a software solution that helps organizations identify, assess and prioritize the security risks associated with their IT systems. This type of solution works to identify and measure any existing vulnerabilities within the organization's environment, allowing for better risk management decisions. It also includes tools used to monitor an organization's environment for potential new threats. Furthermore, it can provide guidance on how to remediate any existing vulnerabilities identified in the network. Finally, it enables organizations to track progress over time as they work to strengthen their cyber security posture.
Account-Based Direct Mail Software
Account-based direct mail software enables businesses to send personalized, physical marketing materials directly to high-value target accounts as part of their account-based marketing (ABM) strategy. The software integrates with CRM and marketing platforms to automate the selection of recipients and customize messages based on account data, ensuring that each piece of mail is relevant to the recipient. It offers tracking and analytics features to monitor engagement, such as delivery confirmation and responses, providing insights into the effectiveness of the campaigns. This approach helps bridge digital and physical marketing channels, creating a more memorable and impactful experience for potential customers. Ultimately, account-based direct mail software enhances outreach efforts by adding a tangible, personalized touch to account-focused marketing strategies.
Role-Based Access Control (RBAC) Software
Role-Based Access Control (RBAC) software is a system that manages user access to resources based on predefined roles within an organization. It simplifies permission management by assigning roles to users, each with specific access rights tailored to their job responsibilities. This approach enhances security by ensuring users only have access to the data and systems they need, minimizing the risk of unauthorized access. RBAC software is highly scalable and can support complex organizational structures, making it ideal for businesses of all sizes. It also streamlines compliance with regulatory requirements by providing clear, auditable access control policies.
AI-Based Learning Management Systems Software
AI-based learning management systems (LMS) leverage artificial intelligence to enhance the educational experience by personalizing learning paths for each student. These systems use algorithms to analyze learners' progress and adapt content, making recommendations based on individual strengths, weaknesses, and preferences. AI-powered LMS can automate administrative tasks, such as grading and feedback, allowing instructors to focus more on interaction and engagement. Additionally, they provide real-time analytics, offering insights into student performance, engagement levels, and overall learning trends.
Corporate Wiki Software
Corporate wiki software, also known as enterprise wiki software, provides organizations with a centralized platform to create, organize, and share internal knowledge and documentation collaboratively. It enables employees to easily contribute, update, and access information such as policies, procedures, project details, and best practices. With features like version control, search functionality, and permission management, the software ensures information is accurate, secure, and easily retrievable. Corporate wiki software fosters knowledge sharing, reduces silos, and accelerates onboarding and training. Ultimately, it enhances team collaboration and helps maintain institutional knowledge within the company.
Database Software
Database software and database management systems are a type of software designed to store, manage and retrieve data. It is used to organize all kinds of information in an efficient manner, allowing users to quickly access the data they need. Many databases are tailored for specific purposes and applications, ranging from transaction processing systems to large-scale analytics platforms. Database software may be used on its own or connected with other software services for complex operations.
View more categories (20) for "knowledge base"

1991 Products for "knowledge base"

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  • 1
    Universal Knowledge

    Universal Knowledge

    Knowledge Powered Solutions Ltd

    Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth. It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information. In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the...
    16 Ratings
    Starting Price: $12.00/month/user
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  • 2
    Takibi Base
    Takibi is a shared knowledge base for AI agents. One human operator organizes documents into projects and folders and controls access with Profiles. Agents retrieve exact cited passages and an evidence support score via CLI or API; Takibi does not generate answers. The workspace also includes agent Notes (UNTRUSTED, Profile-scoped scratch with a fixed 30-day TTL; human overnight triage with Keep, Add to draft, or Remove, and draft export; never trusted Sources, not shared across Profiles, never auto-promoted), Conversations for agent-to-agent context, Tasks with review, and Open Knowledge Format export.
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  • 3
    ProProfs Knowledge Base
    ...It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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    15 Ratings
    Starting Price: $6 per user per month
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  • 4
    Heroic Knowledge Base
    Heroic KB helps you create a beautifully designed, searchable knowledge base in minutes. With instant search, article analytics, user feedback, email reports and more. Heroic Knowledge Base provides a curated knowledge base experience for you and your visitors. Our knowledge base offers a modern design that will style your articles and make it look professional without any design skills. Need to customize it?
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  • 5
    Tribuco Knowledge Base

    Tribuco Knowledge Base

    Tribuco Knowledge Base

    ...Train and educate your staff and contractors with Tribuco Knowledge Base Microtraining. From company inductions to toolbox talks and quality control training, Tribuco Knowledge Base provides you with an easy-to-use system to distribute and monitor health and safety and quality control training throughout your organization.
    Starting Price: $6.50 per user per month
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  • 6
    Question Base

    Question Base

    Question Base

    Question Base is an AI autoresponder for Slack, it answers the most repetitive questions, so you don't have to. Question Base uses LLMs to generate draft answers and can sometimes make mistakes. Make sure to double-check before verifying an answer. Question Base generates a database of answers for the common questions people ask. Question Base uses AI to generate questions and answers based on chat history.
    Starting Price: $300 per month
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  • 7
    Base Operations

    Base Operations

    Base Operations

    ...Quickly identify patterns and trends in a hyperlocal area to anticipate future developments. Launch with swift onboarding and an intuitive interface, progressing toward security priorities on the first day of implementation. Base Operations is like having a team of data scientists behind each member of the corporate security team. Assessments, briefings, and recommendations are supercharged with the world’s most comprehensive threat data and trend analysis.
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  • 8
    Passwork

    Passwork

    Passwork

    Passwork is a password manager built for security-conscious organizations, available as both a self-hosted (on-premise) solution and a secure cloud service. Developed and headquartered in Europe (Barcelona, Spain), Passwork meets GDPR, NIS2, ENS and other European regulatory requirements by design. The self-hosted version stores all passwords and credentials exclusively on your own server. Double-layer AES-256 encryption (server-side and client-side) with zero-knowledge architecture...
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    129 Ratings
    Starting Price: $3/user/month
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  • 9
    AllyCad

    AllyCad

    Knowledge Base

    AllyCAD is developed and distributed by Knowledge Base Software and has seen over 30 years of industry application and development. It is the preferred choice of thousands of technical draughtpersons who enjoy its user-friendly drawing tools and technique. AllyCAD places all the draughting functionality that you need at your fingertips, allowing you to design the way you want to.
    Starting Price: $210 per year
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  • 10
    Serviceware Knowledge
    Be it working from home or delivering top-level customer service to all of your clients. In this world of rapidly accelerating digital transformation and economic uncertainties, it is more important than ever before to manage your company’s knowledge efficiently and sustainably. A solid knowledge base needs to be accessible anytime, anywhere, and immediately. If your helpdesk is not able to successfully adapt to the development of your company knowledge and ever-changing conditions, you might put the short-term and long-term success of your business at risk. Even outside of worst-case scenarios, higher processing times and low resolution rates during first contact will put you at a significant and avoidable competitive disadvantage. ...
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  • 11
    Seismic Knowledge
    Seismic Knowledge is a just-in-time enablement solution that provides teams with faster access to answers, documentation, and assets right within the flow of work and tools they already use. By leveraging Knowledge, users can connect various systems to create one searchable source of truth so reps are confident they have the right information. With Seismic Knowledge, teams can: Knowledge integrates with Seismic and allows reps to access FAQs through Seismic search. It also integrates with...
    Starting Price: $59 per month
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  • 12
    Knowledge Connect

    Knowledge Connect

    KnowledgeAgent

    ...Share internal and external information across your entire organization and make your decisions based on up-to-date information.
    Starting Price: $99 per month
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  • 13
    PHPKB

    PHPKB

    Chadha Software Technologies

    PHPKB IS A KNOWLEDGE MANAGEMENT SOFTWARE THAT ENABLES ORGANIZATIONS TO LOCATE, CAPTURE AND SHARE INFORMATION SEAMLESSLY WITH CUSTOMERS, EMPLOYEES, AND STAKEHOLDERS. PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easy. ...
    1 Rating
    Starting Price: $25/month
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  • 14
    XPERT Knowledge

    XPERT Knowledge

    Xpert Technologies

    XPERT TECHNOLOGIES is an information technology solutions provider specializing in delivering complex technology-based systems that enable our clients to grow their businesses in today’s competitive economy. As a result, we provide technologies that enable our customers to take advantage of the efficiency of the Internet while combining both emerging and existing technologies to reduce costs, improve operating efficiencies, optimize supply chains, shorten cycle time, generate new revenue...
    Starting Price: $200 per month
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  • 15
    Docsie

    Docsie

    Docsie

    Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Docsie Pilot onboarding - Custom portal design & optional training for paid plans - Internal & external portal for employees & end-users - Workspaces - Knowledge base analytics & user feedback collection - Free custom domain - Markdown import & export - WYSIWYG Editor - iFrame embed - SwaggerAPI import - Snippet, fragment, document & topic templates - Help center & in-app help interface - Guided tour builder - Version & language management - Webhooks - AI translation & content generation - Project management - RBAC/JWT/SSO for security
    Starting Price: $39 per month (annual)
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  • 16
    Adviserry

    Adviserry

    Adviserry

    ...Adviserry is the only automated, cross-expert, actionable knowledge base in the world. While others ask you to find the sources, create notes, or copy&paste text, Adviserry does the heavy lifting for you and turns your knowledge base from a dusty filing cabinet into a panel of expert advisors helping you to move forward.
    Starting Price: $14.99 per month
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  • 17
    UseResponse

    UseResponse

    UseResponse

    ...Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience. - Knowledge Base Software Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.
    5 Ratings
    Starting Price: $149.00/month/ 2 Agents
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  • 18
    JAMS Scheduler

    JAMS Scheduler

    JAMS Software

    ...Both run inside the customer's network with the signed-in user's permissions and no elevated AI account, and every action, AI-driven or not, lands in the same audit trail as everything else in JAMS. For teams managing thousands of jobs across SQL Server, ADF, Airflow, SAP, JDE, and Banner, this cuts tribal knowledge and middle-of-the-night troubleshooting. Knowledge that once lived in one person's head becomes something any team member can ask about directly. The AI lives in the product, not in the support queue. Support is staffed by humans JAMS will never outsource, based in the United States, the United Kingdom, and Australia. New tickets go to long-tenured engineers, and every JAMS customer has the CEO's cell phone number. ...
    285 Ratings
    Starting Price: $833/month
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  • 19
    ClearWork

    ClearWork

    ClearWork

    ClearWork is an AI-powered automated discovery platform for consulting firms and operational excellence teams. Instead of treating discovery as a one-time exercise, ClearWork creates a living knowledge base — a continuously updated, human-validated system of record from which any deliverable is generated with full traceability. AI-guided asynchronous interviews gather structured stakeholder information at scale, automatically synthesized into a growing knowledge base. Process maps, requirements documents, SOPs, and traceability matrices are generated directly from that validated base — and flagged when scope drift makes them stale. ...
    Starting Price: $50/user/month
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  • 20
    Verizon Knowledge Assist
    Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information.
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  • 21
    eGain Knowledge+AI
    eGain Knowledge+AI™, the top-rated, analyst-awarded knowledge management software, guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones. By providing agents and other users a range of ways to get to information from the common knowledge base, it ensures fast, consistent, and accurate answers.
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  • 22
    Verint Knowledge Management
    Verint Knowledge Management uses patented artificial intelligence (AI) to create a more automated, natural and effective way to connect people to answers. It’s time for a knowledge management system that: - Understands nuances in how people ask questions: what people mean, not what they type. - Anticipates what people want and predicts what they are about to ask. - Improves through continued use. Learns and clusters knowledge. Makes accessing content more efficient.
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  • 23
    Guru

    Guru

    Guru

    Guru is the AI Source of Truth for your company. It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work. Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow. Every answer shows where it came from,...
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    10 Ratings
    Starting Price: $25
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  • 24
    BSI Knowledge Manager
    BSI provides a cloud-based web and desktop software that allows businesses to provide vital information and content ranging from policies, procedures, and guidelines. This module allows the creation, review, publication, and revision of work documents; ensure employees have access to the information they need; and arrange meetings to reduce time spent on administration.
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  • 25
    RightAnswers

    RightAnswers

    Upland Software

    ...Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
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  • 26
    DoyleSoft

    DoyleSoft

    DoyleSoft

    We pioneered the world's easiest to use Knowledge Base software. The peace of mind a Knowledge Base program can bring you may be more affordable than you might think. Rapidly search through hundreds of articles (stored in one or more databases) for the information you need. Easily annotate Knowledge Base articles. Track the use of Knowledge Base articles. Distribute your knowledge base articles to employees within your company or to customers/clients. ...
    Starting Price: $29.95 one-time payment
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  • 27
    Knowledge Bridge (kBridge)

    Knowledge Bridge (kBridge)

    Engineering Intent Corporation

    ...It is a native cloud-based Engineer-to-Order (ETO) development and deployment platform. kBridge is the successor to Intent, and provides conversion capabilities from existing apps. kBridge accelerates design engineering for complex configurable products. Since kBridge was born on the web, it means you're no longer constrained by desktop applications to get hardcore engineering work done.
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  • 28
    VKS

    VKS

    Visual Knowledge Share

    VKS is a digital work instruction software that makes it easy for companies to throw out paper work instructions and transform into a digital factory. Create digital work instructions and standard operating procedures (SOPs) using pictures, videos, PDFs, annotations and more. Integrate in-process quality checklists to help reduce defects by up to 95%. Standardize best practices and increase productivity by 20%. With real-time process control and built-in reports, you also get 100%...
    26 Ratings
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  • 29
    KnowledgeOwl

    KnowledgeOwl

    KnowledgeOwl

    Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team is always here to help you get the most out of your KnowledgeOwl subscription.
    Starting Price: $79.00/month/user
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  • 30
    Mayday

    Mayday

    Mayday

    With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators.
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