Define Keyboard

A primary input device much like a typewriter, used for entering text and command function shortcuts into a computer.

Troubleshooting the Keyboard

Problem	Possible Causes	Remedies
Keyboard does not respond at all or prints wrong characters	Bad or loose cable	Re-connect cable
	Bad circuitry	Call engineer
One or more keys do not work	Bad key or chip	Call engineer and get key or chip replaced
Keyboard allows you to enter either upper-case or lower-case characters only	The Shift or Caps Lock key may be stuck	Loosen key
	Bad Shift or Caps Lock key	Call engineer and get key replaced

Troubleshooting the Keyboard