Showing posts with label problem-solving. Show all posts
Showing posts with label problem-solving. Show all posts

28 August 2010

On the maze of social work

Thanks to the Fighting Monsters blog, I've been introduced to this mini-action-maze on the Association of Directors of Social Work site. It has only four stages and is linear in format but it's a good try. It starts from a case-study, and at each stage you are asked what you would do and confronted with three alternatives, of which one is "correct" and leads to the next stage, and two are incorrect and take you back to the previous screen.

Going back to my now long-gone days teaching social work I have some reservations about its verisimiltude (why is this referral coming in at 4pm on a Friday? [OK, the Friday is necessary for the story] The school would have been aware of the injury from the morning. And I hate to say it, but the first response in many offices would be to leave it to the Emergency Duty Team--and it could be argued that would be right...) and about the practice, such as of going on a first visit alone. And although the responses to the wrong choices unveil what would have happened next had that choice been made, they don't actually explain why the choice is the wrong one. And it is enormously over-simplified...

Even so, it does pose real questions and could be used as a teaching aid in a wide variety of courses, even for qualified staff.

My own first take on the action maze idea was originally about supervision in a residential social work setting, but I've put one on the web about mentoring new staff in higher education, which people can try here. (Warning; it's technically pretty crude--it's been around for eight years now--and you may have to resize your browser window to get it to show properly.) I'm mentioning it principally because this one does not have any right or wrong answers; it simply has opportunity costs. Unlike undertaking a role-play or other simulation, all the possible outcomes are pre-determined (this maze has about half-a-million potential routes through it), so the cost of the mentoring session you do have is all the others you could have had but didn't. And since it simply has to stop when its (simulated) time is up, the judgement you make of what you have achieved is principally up to you. And actually, that is probably truer to the reality of most social work (and teaching) practice than the neat and tidy "Child Protection Challenge".

Incidentally Peter Davies (Davies and Mangan, 2007) argues that opportunity cost is a threshold concept in economics; it would be an interesting exercise to see whether a maze might provide an effective way of addressing it.

Davies P and Mangan J (2007) "Threshold Concepts and the Integration of Understanding in Economics" Studies in Higher Education 32 (6)

21 June 2010

On the problem of self-limiting adequacy

I'm not sure whether or not it is true, but the story goes that Ofsted has declared that their Grade 3, "Satisfactory" is no longer satisfactory. Or perhaps it is (i.e. "satisfactory"), once again, given that the common inspection framework has "raised the bar". (I've looked up the urls for the links, but don't expect me actaully to read this stuff. I'm retired, remember?)

I hate to say it, but they may be right.

For Father's Day one of our sons gave me a premium, organic, long-matured, etc. rib of beef. I don't usually roast a joint on the bone, so I consulted Delia, naturally (in book form rather than online). Of course her advice was impeccable, and even Susi commented on the better flavour and texture than our usual supermarket joints. (This may prove to be expensive if we have also raised Susi's bar...)

For me, and indeed a generation of conscientious UK cooks (domestic cooks, rather than "chefs"; it's a very different discipline), Delia's books are the bible [that statement is grammatically "correct"].

Next to the guidance on roasting beef was, of course, a recipe for Yorkshire Pudding. (No, I am not going to post a link to a similar recipe.)

It was different from my usual one. That is of course fine; there is no canonical recipe for a traditional dish. And mine works very well, thank you. Most important, it is reliable. Sometimes a pudding comes out as a dome rather than a bowl for some unknown reason; but turn it upside down and it is like all the others.

I didn't try it. I know what I always get with my own recipe, so why risk it? If I were floundering; if my puddings came out like biscuits, I would go for it. And perhaps if I were cooking just for me, I might try it; but I am trying to produce a meal for Susi, too. (And the dog, but being diabetic, he couldn't have the pud in any case...)

So in Ofsted's insistence on "capacity to develop further" they may just be onto something. "Satisfactory" is not only not good enough, but inimical to further development. Discuss...

(Principally, Delia says you don't have to let the batter stand, but then she does add water as well as milk. I've always believed that standing the batter in the fridge until the last half-hour of roasting lets the liquid do something to the flour which helps with the rising process --because it is plain flour after all, and the egg is not whipped to retain air, souffle style. A proper scientist would not take any of this on the authority of the blessed Delia or even St Jamie, but rely on the experiments. OK, fund me!)

25 April 2010

On problem-solving crows

I've used Betty the Crow (bottom of the page) as an example of animal problem-solving for some time, but this material from New Zealand puts her in the shade.